51, Report:
#1015850
Posted Date:
Feb 17 2013
First American Home Buyers Protection, Fidelity Nat Hiring contractors that can't possible meet the service/price agreements. Hiring of illegal contractors at the consumers expense. Hiring crooks for contractors, being a contractor myself i saw that it is not at all with the consumers interest in mind. national, California
These companies are without a doubt are corrupt operations. Although they claim to have the consumers interest in mind I learned that is not the case at all. In my case service agreements/price agreements were either forged by representative themselves or accepd fraudulantly without...
Entity
Categories: Home Warranty Companies
52, Report:
#1006277
Posted Date:
Jan 30 2013
First American Home Buyers Protection Company First American Home Buyers Protection Won't Stand Behind Work that was not properly done Hires poor contractors Pasadena, California
Filed a claim to replace hot water heater in November. The unit is a condo rental. It was discovered in January that the new hot water heater was not installed correctly. The piping connecting the hotwater heater to the water line has multiple, messy soldering...
Entity
Categories: Home Warranty Companies
53, Report:
#883686
Posted Date:
Jan 11 2013
First American Home Buyers Protection North Star Mechanical A/C Heat North Star Mechanical contractor for First American a total rip off 18 low voltage 12volt wire $ 140.00 Garland, Texas
First American sent out contractor North Star Mechanical for a A/C rep tech found a 18 low voltage wire cut needed to be replaced cost $ 140.00 what a rip off when asked how he got to such a price he informed he had to go to school to and thats his price also its hot in TX and when ...
Entity
Categories: Heating, Cooling & Ventilation
54, Report:
#987614
Posted Date:
Dec 27 2012
First American Home Buyers Contracts Affordable Drain Service introduces Christmas Popsicles Nampa, Idaho
Monday December 17 my heating went out it took the technician three seperat visits to conclude that there was a crack in the heating unit and the whole thing needed to be replaced. Mind you the epiphany took place on saturday December 22. Our two space heaters running non-stop in 30...
Entity
Categories: Furniture & Furnishings
55, Report:
#964936
Posted Date:
Nov 05 2012
First American home Buyers Protection Corp. FAHW Approach to claims hinges on fraud Internet
I just made my first claim to First American Home buyers protection corp for a leaking hot water heater. We discovered the leak on Sunday. The evidence was water running from under our garage door. The vendor of choice for First American called and said they couldn...
Entity
Categories: Consumer Services
56, Report:
#947697
Posted Date:
Sep 28 2012
First American Home Buyers Protection Corporation Denied My Claim for Repair Van Nuys, California
First American Home Buyers Protection is the worst among the worst, don't get their home warranty. I bought a home warranty which started from 08.20.12 through 08/2013. When we moved into the house this August, 2012, there was no cold shower on the master bedroom and hot...
Entity
Categories: Home Warranty Companies
57, Report:
#945621
Posted Date:
Sep 24 2012
First American Home Buyers Protection We contacted FAHBP on July 7, 2012 for an air conditioning leak which was wetting the family room ceiling. When someone finally arrived, he said he didn't have the right tools and would send someone, Internet
We contacted First American Home Buyers Protection on July 7, 2012. We told them we had an AC leak in the attic which was staining the living room ceiling. When someone finally arrived, he came in and immediately explained that he did not have the proper tools (he did no...
Entity
Categories: Electrical Services
58, Report:
#925986
Posted Date:
Aug 12 2012
Northstar Mechanical Heating and Air If we don't want unnecessary work done...won't fix problem! Internet
On Friday, August 3,2012 A/C went out. Called First American Home Buyers Protection (warranty) and told us we would be notified by MONDAY night by Northstar Mechanical.
They called Monday night (record breaking heat over the weekend) and said they would be here Tuesday. Cam...
Entity
Categories: Heating, Cooling & Ventilation
59, Report:
#886990
Posted Date:
Aug 11 2012
First American Home Buyers Protection Corporation First American Home Warranty Not fulfilling their Contractual Service Obligations, Internet
My wife & I contacted First American Home Buyers Protection Corp a.k.a First American Home Warranty back in April to take care of our Air Conditioner problem. They sent out a vendor, North Star Mechanical - which is located at 2714 W. Kingsley Rd, Suite F in Garland, TX 75041 to...
Entity
Categories: Heating, Cooling & Ventilation
60, Report:
#886187
Posted Date:
May 22 2012
First American Home Buyers Protection Corp They Refuse to cover more then what they repair, they lie to get the contract then they don't cover what they promised, Internet
When I signed up for this warranty, I was told it would cover a water conditioner. water conditioner went out and they said it is not covered. SPA motor in bath tub is covered, but the $150. to remover the panel to get to the motor is not. Pool equipment is covered unless it runs wa...
Entity
Categories: Home Warranty Companies
61, Report:
#845221
Posted Date:
Feb 27 2012
First American Home Buyers Protection First American Home Buyers Protection Corporation If its not new they wont fix it. They kept Making excuses not to do the job. Just stealing money I had 4 calls. $60 dollar Service Fee What are you nuts. 95407, Texas
First of all I called 4 times and every time they come out its a ripoff of $60. There a$$holes.
I canceled the company after they never did any work on my house. The kept telling me if it was already here before you bought the house they we are not going to replace it...
Entity
Categories: Miscellaneous Companies
62, Report:
#822993
Posted Date:
Jan 15 2012
First American Home Buyers Protection Never trust this company, they are scam, will not warranty sh*t. big lier santa ana, California
First American home Buyers Protection, is not a honest company, will do anything to avoid warranty. If you search First American home warranty you will see my report. This company is a scam
Entity
Categories: Heating, Cooling & Ventilation
63, Report:
#816949
Posted Date:
Jan 02 2012
First American Home Warranty First American Home Buyers Protection did not send competent contractors, did not monitor their contractors, ignored complaint, and otherwise failed to resolve a failed heat pump after more than 30 days Van Nuys, California
Bottom line: this is a company you can not trust or depend on.
Was a happy customer and even advocate for the previous 5 years. I mostly used them for minor repairs handled in a single visit. However, recently when the heat pump went out in a rental property I owned they showed ...
Entity
Categories: Warranty Companies
64, Report:
#814873
Posted Date:
Dec 28 2011
First american Home Buyers Protection waste of time and money Internet
This company makes a profit by stalling and refusing to repair anything. I had three bad scenarios and I'll explain them below.I had four air-conditioner claims in two years. It was obvious that the air-conditioner needed to be replaced, but they kept rigging it to last ...
Entity
Categories: Home Warranty Companies
65, Report:
#792110
Posted Date:
Oct 25 2011
First American Home Buyers Protection Poor Service, No Help With Problems, Rude Representatives Santa Rosa, California
Do not use First American Home Buyers Protection. They send out incompetent service personnel. We went six days without hot water because they first sent an unqualified plumbing technician, then sent an unqualified electrician, then another plumbing technician, each thro...
Entity
Categories: Consumer Services
66, Report:
#775831
Posted Date:
Sep 12 2011
First American Home Buyers Protection Company First American Home Warranty Won't pay out Claims PLUS you'll have to fight to CANCEL your policy Van Nuys, California
As you've probably read by now, this company is going to fight to not pay out on any claims but what you might not know is that they've systematically made it as inconvenient as possible for you to CANCEL your policy. You can't do it online by logging in, you can't do it by ph...
Entity
Categories: Warranty Companies
67, Report:
#771429
Posted Date:
Aug 31 2011
first american home buyers protection They do everything to avoid paying a claim Internet, Nationwide
I paid for a 'first class upgrade', based on a consultation with their sales representative, for my air conditioners. I made a claim because it was making a horrible noise and it turned out to need a condensation pump replaced. They wouldn't pay for it because my system wasn't ducte...
Entity
Categories: Home Improvements
68, Report:
#770563
Posted Date:
Aug 29 2011
First American Home Warranty - First American Home Buyers Protection Corporation First American Home Warranty - only protects their interests Van Nuys, California
Buyer Beware before buying home warranty from first american!!!
I bought First American (FA) Warranty coverage last year. my AC stopped cooling 2 months ago. I submitted the service request. The contractor was dispatched and scheduled. They did not even show up on the scheduled tim...
Entity
Categories: Warranty Companies
69, Report:
#750089
Posted Date:
Jul 07 2011
FIRST AMERICAN HOME BUYERS PROTECTION Useless Waste of Money - DENIED 3x!! Internet
No time for detail now, but filed 3 diff't claims on home we bought where seller provided this home warranty company First American - denied all claims without any diligent determination of cause, origin, and damage. This within first 60 days of policy.Wow, they are terribly incompe...
Entity
Categories: Warranty Companies
70, Report:
#747305
Posted Date:
Jun 30 2011
First American Home Buyers Protection scam, alert, money taken no service performed Internet, California
First American Home Buyers Protection Scam Alert.
This complaint has been filed to FTC, CA State Attorney General, BBB, California Department of Insurance and will continue to alert other consumers on Blogs and Websites.
I have a contract #10286496701 with First A...
Entity
Categories: Home Warranty Companies
71, Report:
#694778
Posted Date:
May 11 2011
First American Home Buyers Protection Corporation Bad Faith, Doesn't deliver, On my way to court. Van Nuys, California
We have a home buyers protection policy from First American Home Buyers Protection Corporation. Our heater was emitting carbon monoxide gas and was shut-off and red tagged by the gas company. First American sent out a contractor to look at the heater. They determined that the heater...
Entity
Categories: Home Warranty Companies
72, Report:
#716780
Posted Date:
Apr 12 2011
First American Home Buyers Protection Corp. Does NOT STAND BEHIND IT'S WARRANTY AND DOES NOT LISTEN TO CUSTOMER OR CARE ABOUT THEM Van Nuys, California
I have been using this company for almost 3 years...$52.95 a month plus $55 for a visit from repairman to fix problems. The issue is they never get anything actually repaired but instead patch repairs...I have had them out to work on my stove 2x's in the 1st year and then agai...
Entity
Categories: Home Warranty Companies
73, Report:
#700114
Posted Date:
Feb 26 2011
First American Home Buyers Protection Corporation They refuse to honor warranty in repairing heating because parts / providing new unit too high. Winter-no heat 2 months. Van Nuys, California
This company is the worst of the worst. Our heating went out two months ago, and each time they send the repairman, he leaves without the heat working. After three or four visits, the repairman says an expensive part is needed. After a few weeks, First American informs me a second o...
Entity
Categories: Home Warranty Companies
74, Report:
#675268
Posted Date:
Dec 26 2010
First American Home Buyers Protection Would not provide A/C repair without ripping-off Van Nuys, California
All star electric was sent to my home repair warranty company First American Home Buyers Protection Corp to repair my A/C on September 23, 2010. Upon arrival, they told me that, they have to wash outside of the A/C because it was dirty and they will only replace the defective Conden...
Entity
Categories: Maintenance Companies
75, Report:
#659984
Posted Date:
Nov 09 2010
Rite A Way Services Inc Scamming Company to the max!! Riverside, California
Our water heater was leaking and luckily we had our home warranty company, First American Home Buyers Protection which had a $55 deductible. They referred us to Rite Away Services out of Riverside. On the first scheduled appointment for them to remove the water heater, t...
Entity
Categories: Plumbing